Junior Sales Associate

Company: Ace Marketing Inc.
Location: Ellicott City
Posted on: May 14, 2022

Job Description:

Job DescriptionThe objective of the Junior Sales Associate role is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The Junior Sales Associate will directly lead local personnel to improve customer service, manage service requests cycle time, and ensure effective market communication on results and performance. Please note that this is an entry-level position- you must learn all ends of our business operations before overseeing a team.

Responsibilities of the Junior Sales Associate:

• Build client relationships by providing exceptional customer service
• Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them
• Acts as a Point of Contact for new and existing clients
• Troubleshoot, and problem solve client or member accounts and issues
• Perform customer account maintenance requests from clients
• Provide sound business advice and suggestions to clients
• Retain business by identifying and addressing client issues (red flags)
• Suggest ideas and improvements.
• Other duties as assigned.Qualifications of the Junior Sales Associate:
  • Minimum of 2 years supervisory experience preferred
  • Minimum 3 years of customer service experience preferred
  • Excellent training and customer services skills
  • Strong organizational skills
  • The ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times.
  • Able to be flexible in a rapidly changing work environment
  • Ability to work independently -- self-starterPowered by JazzHRcj1YqZNDMr

Keywords: Ace Marketing Inc., Ellicott City , Junior Sales Associate, Sales , Ellicott City, Maryland