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Retail Technician

Company: C&S Wholesale Grocers
Location: East Berlin
Posted on: August 7, 2022

Job Description:

Position Overview The Retail Technology Analyst provides training and support services for the Retail Technology suite of products. The Analyst is responsible for service and support of all Retail Technology software and hardware, including installations, upgrades, training and troubleshooting. The Analyst collaborate with other team members and the Retail Services Leadership Team to demonstrate the C&S Way and the Company's Values, execute the Company's Strategic Objectives, and continually elevate the Customer Experience. Job Description Description Support and train Retailers with all technical and application solutions within the Retail Technology suite of services including back-office HQ and store applications, point-of-sale, sign/tag software, networking, etc. Provide hardware service and support to resolve issues with Retailer equipment including servers, computers, network, and point-of-sale. Conduct remote and on-site field support in Retail supermarkets for Retailers, including after-hours on-call rotations. Complete intermediate-level application training for Retailers on the Retail Technology suite of services. Travel Required:Yes Environment Office : Office Temperature (65F to 75F) Skills Specialized Knowledge : Knowledge of supermarket operations including point-of-sale and back-office applications, Networking, Point of Sale and Backoffice Pricing systems. Special Skills : Ability to build positive customer relations; good verbal and writing communication skills; complex problem-solving skills; strong team player. Physical abilities: : Ability to lift 50 pounds and sit and stand for long periods of time. Other: : Ability to travel frequently including overnight travel Years Of Experience 2-5 : Years of related work experience with in-store applications, training, troubleshooting, customer service & conflict resolution. 2-5 : Years of experience in retail stores and/or in technology roles. Qualifications Associate Degree - Information Technology, High School Diploma - General Studies Shift 1st Shift (United States of America) Company Robesonia Logistics LLC About Our Company Robesonia Logistics, LLC is one of the largest wholesale grocery suppliers in the Northeast, and is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At Robesonia Logistics, We Select the Best those with the motivation, pride, and drive to succeed in our fast-paced world. Working Safely is a Condition for Employment with Robesonia Logistics. Robesonia Logistics is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. Company: Robesonia Logistics LLC Job Area: RTS - PAC Job Family: Sales Job Type: Regular Job Code: JC2011 ReqID: R-243198

Keywords: C&S Wholesale Grocers, Ellicott City , Retail Technician, Professions , East Berlin, Maryland

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