EllicottCityRecruiter Since 2001
the smart solution for Ellicott City jobs

Customer Support / Fraud Specialist I.

Company: Mommy Jobs Online
Location: Leesburg
Posted on: June 13, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Ellicott City , Customer Support / Fraud Specialist I., Other , Leesburg, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Coder Educator
Description: The Coder Educator will be creating and delivering education to coders and providers. Ideal candidates will have a minimum of 7 - 10 years healthcare experience, the AHIMA ICD - 10 Trainer credential, (more...)
Company: Mommy Jobs Online
Location: Lancaster
Posted on: 06/27/2019

URGENT: Sitter Wanted - Hiring A Skilled Childminder In Lancaster, Pennsylvania
Description: Hi there my name is Paola.
Company: Sitter
Location: Lancaster
Posted on: 06/27/2019

Senior Cyber Security Engineer - Chantilly
Description: Overview Peraton is seeking a motivated, customer oriented Senior Cyber Security Engineer to support our high-profile government client. Responsibilities What you'll do... Performs system administration (more...)
Company: Peraton
Location: Chantilly
Posted on: 06/27/2019


Senior Scientist - Nuclear - TS/SCI with Polygraph Required
Description: Job Description: br br The Intelligence Group at Leidos is currently seeking a Senior Nuclear Scientist for an Intelligence Community customer. The successful candidate will work as a member of science-oriented, (more...)
Company: Leidos
Location: Chantilly
Posted on: 06/27/2019

Systems Enginner (Mid) - TS/SCI w/ Poly Required
Description: Job Description: br br The Systems Engineer position is in direct support of the enterprise Operations and Maintenance O M team responsible for a very large and complex network infrastructure. (more...)
Company: Leidos
Location: Chantilly
Posted on: 06/27/2019

Travel Nurse - Step Down RN - Leesburg, VA
Description: Want to spend summer 45 minutes from Bush Gardens in Williamsburg VA, Step Down Registered Nurse RN needed in Leesburg VA br Start your next travel opportunity with this great Registered Nurse RN (more...)
Company: General Healthcare Resources - Travel Nursing
Location: Leesburg
Posted on: 06/27/2019

Truck Driver - Home Weekly - Average $75k+/Year - No Touch Freight - Lancaster
Description: Miller is Now Hiring Local Dedicated CDL-A DriversAverage 75k per Year - No-Touch FreightMiller Dedicated
Company: Miller - Leesport, PA
Location: Lancaster
Posted on: 06/27/2019

Company With Elite Credentials Now Hiring!
Description: Large Dental Benefits Company actively searching for Benefit Consultants with customer service
Company: AP USA
Location: Lancaster
Posted on: 06/27/2019

SIGINT/GIS- TS/SCI w/ Polygraph
Description: Job Description: br br The Intelligence Group at Leidos is currently seeking an All-Source Targeter/Analyst for an Intelligence Community customer. The successful candidate will work as a member (more...)
Company: Leidos
Location: Chantilly
Posted on: 06/27/2019

Cyber Capabilities Developer
Description: Overview Technology is constantly changing, and our adversaries are digitally going dark at a rate that is exceeding law enforcement's ability to keep pace. Those charged with protecting the United (more...)
Company: Peraton
Location: Chantilly
Posted on: 06/27/2019

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Ellicott City RSS job feeds