Move-In Coordinator & Design Specialist

Company: Green Ridge Village
Location: Newville
Posted on: June 18, 2022

Job Description:

The Move-in Coordinator Design Specialist is responsible to maximize the independent living revenue, occupancy and customer satisfaction by working one-on-one with current and potential residents.Qualifications:* Associate or Bachelor's degree and interior design or decorating-related experience preferred* Prior experience using CAD software preferred* Proficient with computerized systems and Microsoft Office* Customer service focused, detail oriented, exceptionally organized, flexible* Ability to work independently* Reliable, exemplary follow up skills, excellent listening and communications skills* Exhibit a high level of overall professionalism* Some local travel is requiredResponsibilities and Expectations:* Meets or exceeds assigned sales goals.* Coordinates and guides prospects through the stages of readiness.* Provides interior design consultation.* Accountable to ensure new residents have a positive experience from contract signing to move-in.* Support resident during the design phase and sale of upgrades to incoming and current residents. This includes marketing, selling, ordering, coordinating, inspecting, and accounting for the installation of custom finishes and products in both existing and prospective residents.* Coordinate a smooth transition of residents into the community, from unit to unit or to another level of living.* Promotes the re-sale of unoccupied and occupied units.* Delivers overall support to the sales goals of the community; this includes tours and general inquiries.* Assists the Sales Director with the daily operation of the sales department.* Participates with Environmental Services to effectively orchestrate plans for vacant units.* Networks with community groups and organizations.* Attends and participates in meetings and sales training as identified by Sales Director.* Interacts cooperatively with residents, families, visitors and other staff.* Maintains accurate and up-to-date records.Presbyterian Senior Living is a large non-profit organization comprised of a variety of locations, services and levels of care. Our organization is dedicated to our mission to provide compassionate, vibrant and supportive communities and services to promote wholeness of body, mind and spirit.

Keywords: Green Ridge Village, Ellicott City , Move-In Coordinator & Design Specialist, Other , Newville, Maryland