Key Holder
Company: ModWash
Location: Hanover
Posted on: June 19, 2022
Job Description:
Key Holders are responsible for ensuring that the store is clean
and organized, assisting team members during periods of high
customer volume, and reinforce ModWash standards.Essential
Functions :
- Promoting the highest level of customer service
- Ensure the tunnel is working properly
- Check chemistry levels
- Discuss daily goals and know the numbers
- Reinforce script use
- Maintain a clean environment both inside and out
- Manage any damage claims and pass along to GM/AGM
- Perform opening and closing checklists
- Manage guest relations and member information
- Lock down tunnel
- Identifying problems with working conditions and reporting them
to management
- Assuming managerial responsibilities in the event of management
absentees
- Perform other duties as assigned
Requirements:
- Outstanding customer service capabilities
- Effective communication skills
- Comfortable working in a fast-paced environment and in all
weather conditions
- Offer support and training to new employees
- Motivated to learn new skills and improve current
skills
- Motivate team members through leading by example
- Project a professional image by following the dress code and
appearance standards
Physical Requirements:
- Ability to be active and outdoors in varying temperatures and
weather conditions
- Ability to be on your feet for long hours at a time
- Ability to lift 25 lbs.
- Ability to work any hours, including weekends and holidays in
order to meet the needs of the business
Education :
- Must have a high school diploma or an equivalent
- Some mechanical knowledge is preferred, but a willingness to
learn is a must
Other details
- Pay Type Hourly
PI181995531
Keywords: ModWash, Ellicott City , Key Holder, Other , Hanover, Maryland
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