Key Holder

Company: ModWash
Location: Hanover
Posted on: June 19, 2022

Job Description:

Key Holders are responsible for ensuring that the store is clean and organized, assisting team members during periods of high customer volume, and reinforce ModWash standards.Essential Functions :

• 
  
• Promoting the highest level of customer service
  
• Ensure the tunnel is working properly
  
• Check chemistry levels
  
• Discuss daily goals and know the numbers
  
• Reinforce script use
  
• Maintain a clean environment both inside and out
  
• Manage any damage claims and pass along to GM/AGM
  
• Perform opening and closing checklists
  
• Manage guest relations and member information
  
• Lock down tunnel
  
• Identifying problems with working conditions and reporting them to management
  
• Assuming managerial responsibilities in the event of management absentees
  
• Perform other duties as assigned
  
  Requirements:
  
  • 
    
  • Outstanding customer service capabilities
    
  • Effective communication skills
    
  • Comfortable working in a fast-paced environment and in all weather conditions
    
  • Offer support and training to new employees
    
  • Motivated to learn new skills and improve current skills
    
  • Motivate team members through leading by example
    
  • Project a professional image by following the dress code and appearance standards
    
    Physical Requirements:
    
    • 
      
    • Ability to be active and outdoors in varying temperatures and weather conditions
      
    • Ability to be on your feet for long hours at a time
      
    • Ability to lift 25 lbs.
      
    • Ability to work any hours, including weekends and holidays in order to meet the needs of the business
      
      Education :
      
      • 
        
      • Must have a high school diploma or an equivalent
        
      • Some mechanical knowledge is preferred, but a willingness to learn is a must
        
        Other details
        
        • 
          
        • Pay Type Hourly
          
          PI181995531

Keywords: ModWash, Ellicott City , Key Holder, Other , Hanover, Maryland