CURRENT EMPLOYEES OR STUDENTS:
If you are a current employee (faculty, staff, technical
service, or student) at Penn State, please login to Workday to
complete the internal application process. If you are a current
student at Penn State and seeking employment with Penn State,
please login to Workday to complete the student application
JOB DESCRIPTION AND POSITION REQUIREMENTS:
SUMMARY OF JOB:
Responsible for supporting the Department of Housing Services in
processing housing assignments and changes, computing charges,
composing correspondence, preparing reports, maintaining tenant
files, perform bursar functions including payment collection,
advise students, parents and employees about University policies
and procedures regarding on-campus housing.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
Process new assignments. Review application, verify for
accuracy, and confirm student eligibility. Upon assessing the
prospective tenant's need, select an apartment and work with
Supervisor to establish move-in date. Type assignment letter,
tenant lease, tenant status form for amount of rent owed; create
tenant file; type roommate letter and schedule pre-inspection of
apartment (if needed); record tenant information in all necessary
locations. Enter tenant information into RMS/Mercury.
Coordinate and process assignment changes, moves, cancellations,
etc. with Supervisor and/or Manager.
Process tenant vacates. Schedule vacate inspection, notify
roommates, process tenant status form for amount of rent owed,
record vacate information in all necessary locations, update tenant
information in RMS/Mercury.
On a daily basis, enter the work orders into Benchmate coding
each work order to a specific work group.
Prepare tenant key packets, as required by move-in date, along
with signature sheet.
Enter, maintain, and retrieve information on RMS/Mercury and
Benchmate for Housing operations, including tenant information,
parking information, work orders, inventories, etc.
Type and process various financial documents, reports, etc. in
Simba. Reconcile RPCCs (credit card transactions) in SAP Concur;
process vendor invoices in Simba.
Maintain student records and follow through with changes, i.e.
ensure that all paperwork is received prior to a tenant's move to
another apartment, i.e. signed lease, paid additional security
deposit (if warranted), etc.
Provide information and advice to students, parents, employees
and visitors about University policies and procedures concerning
housing and application process.
Collect payments for rent and other miscellaneous charges; issue
Compose, type and file correspondence; prepare special counts
and occupancy reports. Recommend changes in publications; update
manuals; prepare listings, leases, forms, etc.
Process incoming/outgoing mail; answer and screen telephone
calls; greet visitors; provide information and refer.
Prepare various reports, orders, request forms, core change
forms, etc. Prepare periodic and special reports as requested by
Supervisor or Manager.
Inventory and maintain office supplies.
Other duties as assigned.
This position typically requiresa High School diploma or higher
plus two years of related experience, or an equivalent combination
of education and experience.
The following background checks must be successfully completed
for this position:
- Pennsylvania State Police Criminal Background Check
- Pennsylvania Child Abuse History-
- Federal Bureau of Investigation (FBI) Criminal Background
The Pennsylvania State University is committed to and
accountable for advancing diversity, equity, and inclusion inall
ofits forms.We embrace individual uniqueness, foster a culture of
inclusive excellence that supports both broad and specific
diversity initiatives, leverage the educational and institutional
benefits of diversity, and engage all individuals to help them
thrive. We value inclusive excellence as a core strength and an
essential element of our public service mission.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security
Policy and Campus Crime Statistics Act and the Pennsylvania Act of
1988, Penn State publishes a combined Annual Security and Annual
Fire Safety Report (ASR). The ASR includes crime statistics and
institutional policies concerning campus security, such as those
concerning alcohol and drug use, crime prevention, the reporting of
crimes, sexual assault, and other matters. The ASR is available for
Employment with the University will require successful
completion of background check(s) in accordance with University
EEO is the Law
Penn State is an equal opportunity, affirmative action employer,
and is committed to providing employment opportunities to all
qualified applications without regards to race, color, religion,
age, sex, sexual orientation, gender identify, national origin,
disability or protected veteran status. If you are unable to use
our online application process due to an impairment or disability,
please contact 814-865-1473.
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