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Supply Chain Operations Specialist - eCommerce

Company: Ames True Temper
Location: Carlisle
Posted on: June 9, 2021

Job Description:


Our employees are our greatest assets, that is why we provide them with excellent comprehensive benefits

Medical Dental Vision 401(k) Life Insurance Disability (STD/LTD) Caregiving Support Critical Illness Hospital and Accident Coverage Employee Assistance Program Telehealth Wellness Paid Holidays Vacation Days Employee Stock Option Plan Tuition Reimbursement Identity Theft Protection Pet Insurance Health Case Management, and much more.

We are environmentally conscious and responsible. Proud supporters of local and national charities, and we provide immense growth opportunity!


Check out our video: WE are AMES

The AMES Companies, headquartered in Lake Nona-Orlando, FL has a rich history of American manufacturing. The AMES story goes back to 1774, when Captain John Ames began making America's first shovels. AMES brand is the third oldest consumer brand in the country, and its tools have literally helped build America, for more than 200 years. AMES products have built Revolutionary War ramparts, connected the nation via the Transcontinental Railroad, dug for gold, gone on expeditions to Antarctica, carved Mount Rushmore, and installed the Statue of Liberty. And just like America, we're still working every day to build the next great wonder.

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning Tools, with leading global brands sold to homeowners and professionals involved in new construction, remodeling, and maintenance activities.

Our leading brands include ClosetMaid, AMES, True Temper, Razor-Back, Jackson, Southern Patio and Harper. We are a business unit of Griffon Corporation (NYSE: GFF).

WEBSITE: global.ames.com


As a Supply Chain Operations Specialist, you will be responsible for supporting the eCommerce team by ensuring that order flow is maintained, and that Customer communications are timely and accurate. You will have a focus on process improvement and problem solving while maintaining a strong relationship with clients like Wayfair and Amazon. You will work with production planners and purchasing planners to ensure that proper inventory levels are maintained.


At our AMES Center for Digital Commerce (ACDC) facility -1 True Temper Dr. Carlisle, PA 17015.

We are located a few miles from major highways like route 81 and 76 (turnpike).


  • Serve as liaison between the eCommerce and Operations, contributing to continuously improve order fulfillment performance and management of fulfillment costs for the company
  • Become a subject matter expert utilizing our current and future information systems and business intelligence tools to identify trends and issues.
  • Create reports and dashboards that help company stakeholders assess on-going performance, understand risks to business execution, and forecast and budget future fulfillment plans and strategies.
  • Serve as the main point of contact for the Client seeking to expedite critical orders and accounts.
  • Represent AMES during collaborative calls with key customer teams with timely and accurate data.
  • Work with the Inventory and Purchasing teams to set key target levels across entire supply chain, assessing safety stock need, customer requirements and establishing a market-driven inventory strategy for key Finished Goods and Raw Material items
  • Assist cross functional teams with management of inventory locations and levels, fulfillment turn times, promotions, product bundles, special offers, and sales orders.
  • Leading and executing e-commerce operations, monitoring inventory levels to ensure timely production and fulfilment of orders.
  • Demonstrates the ability to navigate our processes and practices.
  • Demonstrated ability to multitask and balance analytics and strategic thinking while making quick progress in the rapidly evolving eCommerce landscape.
  • Maintaining a Client centric mindset is pivotal to this role. This position will support the efforts to establish, eliminate, or change processes that will contribute to the overall improvement of the Client's experience.
  • Prepare, review, and analyze data and reports, and translate the data into actionable insights and operational improvements.
  • Learn and understand client's business and competition.


  • Bachelors' degree highly preferred.
  • 3+ years of operations/distribution/logistics/supply chain environment experience.
  • Experience working in a high-volume, consumer products fulfilment center.
  • Prior eCommerce experience.
  • Proficient in Microsoft Office Suite, with expertise in Excel.
  • Excellent oral and written communication skills.
  • Strong relationship building skills, with Client, customers and internal stake holders.
  • Is resourceful and happy to roll up your sleeves to get the job done.
  • Experience in Data analysis, performance trends and reporting skills.
  • Familiarity with ERP and WMS systems.
  • Proactive problem solver, naturally inquisitive and independent critical thinker.

Work Authorization

The Ames Companies will only employ those who are legally authorized to work in the United States.

Equal Opportunity Employer

The AMES Companies is an Equal Opportunity/Affirmative Action employer. All qualified applicants wil

Keywords: Ames True Temper, Ellicott City , Supply Chain Operations Specialist - eCommerce, Other , Carlisle, Maryland

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