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Order Management Specialist

Company: Carlisle SynTec, Inc.
Location: Carlisle
Posted on: May 3, 2021

Job Description:

We are looking for an Order Management Specialist I in the Carlisle, PA location.

This person is the primary contact between Carlisle Syntec and all material distributors and is responsible for responding to customer and representative requests promptly and accurately. The Order Management Specialist I will be expected to form strong relationships with Customers, Representatives, and Regional Sales Managers

Job Responsibilities:

  • Handle all customer requests, managing customer orders from placement through shipment, providing accurate lead times and verifying pricing, credit memos and return authorization requests.

  • Monitor backorders, review rescheduling report daily and communicate in a timely manner with customers on backorder situations.

  • Review open orders on a regular basis and close out old orders as necessary.

  • Maintain a network of appropriate contacts within the various Departments such as Traffic, Purchasing, AP, Production, etc. as well as with external vendors.

People who think like you do and people who don't make up the best teams.

Education & Experience Requirements:

  • A high school diploma is required.

  • A Bachelor's degree in business related field is preferred.

  • Candidates must have a minimum of two (2) years' experience in customer account management.

  • Excellent verbal and written communication skills

  • Logistics and order management skills

  • Basic negotiating, multitasking, math and computer skills, including Microsoft Office and experience with an ERP system, SAP highly preferred

  • Previous knowledge of building products and manufacturing scheduling is a plus

Carlisle Construction Materials (CCM) is a global leader in the building materials industry. We have been around since 1917. In just the past six years, our company has grown by 70%.

When you join CCM, you will become part of a team that looks out for you, listens to your ideas, and appreciates your work. We think we have got something special here, and our employees seem to agree.

"We raise the roof of expectations here at CCM, come home to quality."


Keywords: Carlisle SynTec, Inc., Ellicott City , Order Management Specialist, Other , Carlisle, Maryland

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