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Carrier Partner Coordinator

Company: Wallenius Wilhelmsen Group of Companies
Location: Carlisle
Posted on: May 3, 2021

Job Description:

Carrier Partner CoordinatorThe primary responsibility for this role is to secure third-party carrier capacity to cover shipments for Keen Transport/WWL to supplement Keen’s asset-based service. The carrier services coordinator will grow carrier partner capacity though increasing volumes to existing carrier partners and/or establishing capacity with new carrier partners.In this role you will:Solicit carrier partners for capacity and match carrier lanes needs with Keen freight availability.Negotiate rates with carrier partners to maximize profit while maintaining service expectations in line with Keen’s overall service offering to its customers.Take inbound calls for carrier availability and maintain that information for future freight coverage.Identify and develop carrier partner relationships; goals to convert carrier partner to “core” carrier.Assist rate team and/or customer care in completing requests for rate proposals.Responsible for coordinating/overseeing the movement of each load from dispatch to delivery. Engages in problem identification and resolution.Track and trace shipments through outbound calls/emails. Querying carrier websites to determine shipment status.Maintain data integrity for all managed freight movements.Assist in the training and development of new employees as it pertains to this role.Collect, document, and communicate accurate information to/from our internal departments.Your experience and background include: High School diploma or GED.Preference of at least one year experience in the transportation industry.Proficient in Microsoft Office Suite, and general PC software knowledgeHourly

Keywords: Wallenius Wilhelmsen Group of Companies, Ellicott City , Carrier Partner Coordinator, Other , Carlisle, Maryland

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