Our team is growing and we have an opportunity available for an
ED Registration Representative. If you're passionate about
providing excellent customer service in a fast-paced environment,
and are looking for a career that offers great benefits and plenty
of room for growth, we invite you to explore this opportunity
This casual position will cover any of the listed shifts on an
as-needed basis: 7:00 a.m. to 3:30 p.m., 11:00 a.m. to 7:30 p.m.,
3:00 p.m. to 11:30 p.m., or 11:00 p.m. to 7:30 a.m. This position
requires every other weekend and rotating holidays.
+ Performs other duties as assigned.
+ Has daily contact with patients, family, and other hospital
employees. Must be able to handle stressful situations courteously,
tactfully, and calmly. Must maintain client confidentiality.
+ Attends department in-services and meetings as required.
+ Participates in continuing education activities.
+ Notifies police about patients being treated for injuries
sustained through a motor vehicle accident, an animal bite, or
injuries sustained that are of a suspicious nature.
+ Provides private physicians and clinics photocopies of ED
records and routes to appropriate destinations.
+ Forwards medical records and forms and makes reports to
appropriate offices and agencies.
+ Collects cash payment from patients (HMO co-pays, deposit is
required for products and services).
+ Performs cashiering accurately within required time
+ Provides directions to the public to other areas within the
+ Communicates effectively with patients, physicians, and all
levels of hospital personnel.
+ Provides internal and external telephone communications
efficiently and courteously for the Emergency Department.
+ Reviews charts' contents for completion and takes the measures
necessary to assure the completeness of the record.
+ Completes charts for Medical Records and for departmental data
analysis and reports.
+ Obtains signatures for Authorization to Treat and Assignment
of Medical Benefits.
+ Attaches copies of insurance cards, EVS printouts, or other
insurance information to the billing copy of the registration
+ Reviews and verifies information already in the system.
+ Protects each person's legal and moral right to unbreached
+ Is responsible for reviewing the Communication Log daily for
updates and pertinent information.
+ Requests medical records that have not been received prior to
the patient's arrival.
+ Maintains the Emergency Department Logbook and the Daily
Admissions Book and routes copies to appropriate departments.
+ Collects and records all Emergency Department and Outpatient
registration data and obtains appropriate consents.
+ Performs registration processes and prepares charts for
+ High school diploma or equivalent.
+ Demonstrate clerical ability, typing or PC experience
+ Knowledge of medical terminology is preferred.
+ Prior clerical or secretarial experience of one year in health
care setting preferred.
**Licensure, Certifications, and Clearances:**
Clearances must be dated within 90 days
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 73 FBI Clearance with renewal
+ **UPMC is an Equal Opportunity