EllicottCityRecruiter Since 2001
the smart solution for Ellicott City jobs

Work From Home - Experienced Tax Preparer

Company: Intuit
Location: Ellicott City
Posted on: November 16, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Ellicott City , Work From Home - Experienced Tax Preparer, Other , Ellicott City, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Pashto Dari Linguist
Description: Mission Essential specializes in providing language translation and cultural awareness within the United States and throughout the
Company: Mission Essential
Location: Burke
Posted on: 11/29/2020

Commercial Parts Pro
Description: Job DescriptionCommercial Parts Pro--The Commercial Parts Professional is an advanced level sales position capable of providing expert customer care to professional customers. The position is responsible (more...)
Company: Advance Auto Parts
Location: Chantilly
Posted on: 11/29/2020

Delegated Authorizing Official Representative (DAO-R)_Chantilly, VA
Description: Job title Delegated Authorizing Official Representative DAO-R Job Location Chantilly, VA Job Type Direct Hire TSSCI CI Poly Position Description The Delegated Authorizing Official Representative DAO-R (more...)
Company: Arminus Software LLC
Location: Chantilly
Posted on: 11/29/2020


$100 BONUS BECKY'S PET CARE-DOG WALKER/PET SITTER- Opportunity in Chantilly
Description: 100 BONUS BECKY'S PET CARE-DOG WALKER/PET SITTER- Seeking Chantilly pet sitters for all available times - morning, midday, evening compensation: average 18.00 per hour and up employment type: part-time (more...)
Company: Becky's Pet Care
Location: Chantilly
Posted on: 11/29/2020

11C Indirect Fire Infantryman
Description: As an Army National Guard Indirect Fire Infantryman, you 039 ll be in charge of the Infantry's most powerful weapon ndash the mortar. As part of a mortar squad, section, or platoon, you will perform (more...)
Company: Army National Guard
Location: Leesburg
Posted on: 11/29/2020

Tired of 9 to 5
Description: Text or call Terri at 859-667-4784 for your interview if you are a good fit. Join our successful A BBB Rated
Company: Living Healthy
Location: Burke
Posted on: 11/29/2020

Store Shopper
Description: Job Description At Wegmans we are committed to providing our customers with fast,
Company: Wegmans Food Markets
Location: Leesburg
Posted on: 11/29/2020

In Home Care Companion
Description: If you're someone who wants to work somewhere that you enjoy spending your time, we have the In Home Caregiving position for you Care In Homes believes that
Company: CareInHomes
Location: Chantilly
Posted on: 11/29/2020

Handyperson
Description: Job Description Our stores depend on the Facilities Technicians to keep the entire
Company: Wegmans Food Markets
Location: Leesburg
Posted on: 11/29/2020

Caregiver / Certified Nursing Assistant (CNA)
Description: Are you an In Home caregiver who wants to work with friendly clients while receiving competitive pay with flexible schedules that you get to pick Many of our clients are looking for friendly CNAs and (more...)
Company: CareInHomes
Location: Chantilly
Posted on: 11/29/2020

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Ellicott City RSS job feeds