Museum Visitor Services Assistant

Company: The Midtown Group
Location: Washington
Posted on: April 3, 2026

Job Description:

Job Description Job Description Prestigious Washington DC Museum has an immediate need for highly skilled customer service workers to work as Visitor Services Reps! Schedule is Tuesday through Saturday, 9:30-5:30pm. Role Must be friendly, energetic, engaging, self-sufficient, comfortable with large crowds and excellent customer service in a fast-paced environment especially during peak seasons. Duties and Responsibilities Information and Mobile Desks: - Provide information about the exhibits, educational programs, special events, etc. to visitors. - Answer visitor’s general and wayfinding inquires to the best of your knowledge. - Provide museum maps and collect a suggested one-dollar donation. General Responsibilities: - Facilitate educational experiences for visitors of all ages throughout the Museum. - Interact with visitors in exhibit and educational spaces welcome to diverse audiences and help them engage with content through collections, activities, and programs. - Adhere to museum, VE, safety, and security policies. - Stock and maintain organization of Museum information desks. - Complete assignments efficiently and accurately with minimal to no supervision. - Adhere to the assigned daily and weekly schedules demonstrating flexibility based on the business needs. - Perform other related duties as assigned by the chief and VE coordinators. Job Types: Full-time, Temporary Benefits: - 401(k) - Dental insurance - Health insurance Work Location: In person Company Description The client's infrastructure has plenty of areas in professional growth! Company Description The client's infrastructure has plenty of areas in professional growth!

Keywords: The Midtown Group, Ellicott City , Museum Visitor Services Assistant, Logistics, Transportation & Drivers , Washington, Maryland