Printer Support Technician
Company: A+ Consulting
Location: Chantilly
Posted on: April 3, 2026
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Job Description:
Job Description Job Description Major nonprofit corporation
seeks Office Services Coordinator to support maintenance of
copier/duplicator/scanner office equipment. Candidate must possess
an Active Top Secret and SCI Clearance ESSENTIAL FUNCTIONS: -
Client Relationship Management: Serve as the primary customer
contact for equipment support and service Coordinate
Move/Add/Change (MAC) process - Provide on-going end user training
on equipment - Services Delivery: Basic device cleaning and
replacement of operator accessible parts and consumables per
equipment specifications. Break-fix activities account for 70% of
role responsibilities. - Provide IP address support - Perform basic
equipment problem diagnosis - Point of contact for equipment
removal and delivery for onsite support - Contact service as
required (Xerox and 3rd party) - Utilize Xerox web-based
applications as required to include Service Call Handling -
Accurate call reporting on Equipment in Xerox designated systems -
Download and install printer drivers on end-user equipment -
Perform printer mapping to PC as required - Escalate printer
network issues to appropriate resource - Physical as well as remote
device management and control - Device Configuration (Enter IP
address, scanning templates, User access levels. Scan to
File/Email, etc) - Monitor/apply current software updates/patches -
On site contact for remote solve resolutions requiring technical
expertise - Perform remote device monitoring and remote solve
(Xerox Device Management) SKILLS: - Lift and move up to 50 pounds -
Basic Equipment problem solving and diagnosis per training provided
- Customer problem resolution including escalation as required -
1-2 years relevant experience resolving customer and equipment
printing issues EDUCATION: Minimum High School diploma or
equivalent Company Description About A Since being founded in 2002,
A Consulting has grown at a rapid pace. We provide contract ,
contract to hire and direct hire solutions for IT, Technical
Fields, Administrative and Finance Professionals. Whether you’re a
candidate looking for your dream job, or a hiring authority looking
for your next top performing employee, contact the experts at A
Consulting! A Consulting holds certifications as a Small Business
and Minority Business Enterprise. Company Description About A Since
being founded in 2002, A Consulting has grown at a rapid pace. We
provide contract , contract to hire and direct hire solutions for
IT, Technical Fields, Administrative and Finance Professionals.
Whether you’re a candidate looking for your dream job, or a hiring
authority looking for your next top performing employee, contact
the experts at A Consulting! A Consulting holds certifications as a
Small Business and Minority Business Enterprise.
Keywords: A+ Consulting, Ellicott City , Printer Support Technician, IT / Software / Systems , Chantilly, Maryland
