Telecommunications Technician Level 3
Company: CACI
Location: Suitland
Posted on: April 1, 2026
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Job Description:
Job Title: Telecommunications Technician Level 3 Job Category:
Information Technology Time Type: Full time Minimum Clearance
Required to Start: TS/SCI Employee Type: Regular Percentage of
Travel Required: Up to 10% Type of Travel: Local * * * The
Opportunity: CACI is seeking a skilled and experienced
Telecommunications Technician (Level 3) to join our dynamic team to
support a DoD client in Suitland, MD. The ideal candidate will have
extensive experience with Nortel and Cisco CUCM, strong networking
skills, and the ability to work in high-visibility, customer-facing
environments. This role requires a solid understanding of VoIP
technologies, basic networking, and Bix cable termination skills.
The technician will be responsible for configuring, maintaining,
and troubleshooting telecommunications systems to ensure optimal
performance. Responsibilities: System Configuration and
Maintenance: Configure and maintain Nortel/Avaya and Cisco VOIP
phones. Perform on-the-job training (OJT) for VoIP technicians as
needed. Ensure all telecommunications systems are functioning
correctly and efficiently. Network and Cable Management: Possess a
solid understanding of basic networking principles. Perform Bix
cable termination and other cabling tasks as required. Troubleshoot
and resolve network-related issues. Customer Support: Provide
high-level technical support in customer-facing environments.
Ensure excellent communication with clients to understand their
needs and provide appropriate solutions. Documentation and
Reporting: Maintain accurate documentation of all configurations,
changes, and troubleshooting steps. Generate reports as needed for
management and compliance purposes. Security and Compliance: Adhere
to all security protocols and procedures associated with TS/SCI
clearance. Ensure all telecommunications activities comply with
organizational and government regulations. Qualifications: High
School Diploma or GED required. 5-7 years of comprehensive
experience with Nortel and Cisco CUCM. Skills and Attributes:
Comfortable working in high-visibility and customer-facing
environments. Strong communications skills. Proficient in Microsoft
Office applications (Word, PowerPoint, Excel, Access, and Outlook).
Experience with classified and unclassified Internet (IP)
preferred. Certifications: Nortel / Avaya Certification required.
Security Certified. TS/SCI Clearance - What You Can Expect: A
culture of integrity. At CACI, we place character and innovation at
the center of everything we do. As a valued team member, you’ll be
part of a high-performing group dedicated to our customer’s
missions and driven by a higher purpose – to ensure the safety of
our nation. An environment of trust. CACI values the unique
contributions that every employee brings to our company and our
customers - every day. You’ll have the autonomy to take the time
you need through a unique flexible time off benefit and have access
to robust learning resources to make your ambitions a reality. A
focus on continuous growth. Together, we will advance our nation's
most critical missions, build on our lengthy track record of
business success, and find opportunities to break new ground — in
your career and in our legacy. Pay Range : There are a host of
factors that can influence final salary including, but not limited
to, geographic location, Federal Government contract labor
categories and contract wage rates, relevant prior work experience,
specific skills and competencies, education, and certifications.
Our employees value the flexibility at CACI that allows them to
balance quality work and their personal lives. We offer competitive
compensation, benefits and learning and development opportunities.
Our broad and competitive mix of benefits options is designed to
support and protect employees and their families. At CACI, you will
receive comprehensive benefits such as; healthcare, wellness,
financial, retirement, family support, continuing education, and
time off benefits. The proposed salary range for this position is:
$49,900 - $100,000 CACI is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, pregnancy, sexual
orientation, age, national origin, disability, status as a
protected veteran, or any other protected characteristic.
Keywords: CACI, Ellicott City , Telecommunications Technician Level 3, IT / Software / Systems , Suitland, Maryland
