Automation Team Lead
Company: MIT Group
Location: Simpsonville
Posted on: April 1, 2026
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Job Description:
This role is a Team Lead position aimed at managing a team
working with a blend of AI-focused project work, systems analysis,
and consultation. This role requires the ability to leverage
emerging technologies to optimize performance, drive automation,
and improve outcomes and includes administration of basic and
advanced system features according to technical competence and
training. You’ll work closely with senior management, technical
teams, other stakeholders, and clients to deliver smart, scalable
solutions that align with business goals. The Automation Team Lead
oversees the Automation team processes and day-to-day needs. This
is a lead position involving Leadership of the process, Management
of metrics and KPIs, and Accountability (LMA) responsibilities. The
Automation Team Lead is partially responsible for personnel
evaluations and performance reviews. This position reports to the
Director of Managed Services. Requirements Key Responsibilities:
Review and maintain KPI dashboards and reports Run daily team
huddles Lead and support related projects including data analysis,
automation solutions, machine learning integrations, and AI tool
deployments Develop and update knowledgebase for main Microsoft
delivery platforms - Copilot Studio, Azure AI Foundry, Power
Platform, SharePoint, etc. Evaluate business processes and systems
to identify areas for AI enhancement or efficiency improvements
Collaborate with clients and internal teams to gather requirements
and translate them into technical solutions. Design, document, and
present workflows, data models, and system architectures.
Coordinate with vendors and third-party providers for AI platforms,
APIs, and integrations. Stay current on AI trends and recommend
innovative solutions that align with client needs. Ensure solutions
are scalable, secure, and aligned with industry best practices.
Administration of client portal (CloudRadial) including research,
development, and integration of features across all facets of the
business Lead and support internal and client reporting needs, with
a focus on BrightGauge and PowerBI. Evaluate tools and process to
improve all facets of service delivery and efficiency Monitor and
triage escalations. Assign to appropriate resource(s) as necessary.
Administration of client portal (CloudRadial) including research,
development, and integration of features across all facets of the
business Administration of third party AI/Automation tools
Qualifications: Solid understanding of AI technologies such as
machine learning, natural language processing, and automation tools
(e.g., Power Automate, Azure Cognitive Services, OpenAI APIs).
Strong analytical and problem-solving skills. Experience with data
modeling, process mapping, and business analysis techniques.
Familiarity with cloud environments (Azure, AWS, etc.). Excellent
communication skills—able to translate technical detail into
client-friendly language. Ability to work across teams, including
technical and non-technical. 3 years of experience in a technical
analyst, systems analyst, or AI project role—preferably within an
MSP. Minimum 1 year experience leading teams of 4 or more
people
Keywords: MIT Group, Ellicott City , Automation Team Lead, IT / Software / Systems , Simpsonville, Maryland
