Outreach Coordinator II

Company: Reflexive Concepts
Location: Annapolis Junction
Posted on: April 1, 2026

Job Description:

Reflexive Concepts is seeking a skilled Outreach Coordinator to join our team! We are looking for a candidate with deep expertise in analytics, systems architecture, and data flow, with a proven track record of delivering technical customer support. Qualifications: Eight (8) years of experience in Computer Science, Computer Engineering, or a related discipline One (1) year experience providing customer support, including coordinating and orchestrating customer relations, program meetings, and knowledge of query syntax, data flows, and traffic manipulation One (1) year combined experience in using word processing/desktop publishing, spreadsheets and graphic presentation programs Knowledge of coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities Associate’s degree in a technical or business discipline from an accredited college or university Two (2) years of additional related experience may be substituted for an associate’s degree Required: Ability to understand analytics, systems and data flow Experience providing customer support Experience coordinating and orchestrating customer relations and program meetings Ability to: Coordinate with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities Design and implement strategy and communications campaigns to engage all levels of stakeholders Create marketing and educational materials to support the strategy and communications efforts Oversee community engagement to maximize engagement advocacy Effectively translate data findings into insights that can be easily understood by stakeholders Understand query syntax, data flows, and traffic manipulation Coordinate with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities. Provide customer support, including coordinating and orchestrating customer relations, program meetings

Keywords: Reflexive Concepts, Ellicott City , Outreach Coordinator II, IT / Software / Systems , Annapolis Junction, Maryland