Banquet Captain
Company: Sheraton Baltimore North
Location: Towson
Posted on: February 16, 2026
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Job Description:
Job Description Job Description The Sheraton Baltimore North has
an exciting opportunity to join our Food & Beverage team as a
Banquet Captain. Responsible for supervising the banquet staff and
acting as the lead server to ensure quality guest service at all
hotel banquet functions. If this sounds like a good fit, we want to
meet you. Apply today! Compensation: $11 hourly plus gratuities
Responsibilities: Directs the set-up of banquet tables and areas
for banquet functions. Reviews all function sheets for last-minute
changes. Ensures that all guest requests are promptly addressed.
Conducts pre-function meeting with staff to ensure the proper
service and requirements of banquet functions, with direction from
the Banquet Manager. With direction from the Banquet Manager,
assigns stations to servers, assigns side work functions, and
ensures that all duties are completed before each server signs out.
Coordinates and supervises all banquet activities to ensure that
each course is served in accordance with the banquet event order.
Completes final billing and presents it to the customer contact for
payment. Ensures that all payments are processed by the Front Desk.
Provides prompt, professional, and courteous service during banquet
meal functions. Functions as the lead server for banquet events.
Performs tableside or buffet food service as required. Maintains a
clean and orderly workstation. Informs the supervisor of guest
comments/complaints. Assists banquet associates when needed.
Assists in the setup and breakdown of banquet functions when
business demands are high. Cleans tables of all glasses, silver,
china, etc., during and after banquet functions. Greets guests and
continually monitors to ensure quality guest satisfaction. Must
wear the required uniform. Must maintain a neat, clean, and
well-groomed appearance. Qualifications: Prior banquet supervisor
experience. Prior hotel or similar business experience. About
Company The newly renovated Sheraton Baltimore North Hotel sits in
the heart of Towson’s bustling business district, offering
unmatched convenience to nearby corporate offices, universities,
medical centers, and popular destinations such as Baltimore’s Inner
Harbor. Following a comprehensive and modern renovation, the hotel
now features 282 fully renovated guest rooms designed with comfort
and functionality in mind.
Keywords: Sheraton Baltimore North, Ellicott City , Banquet Captain, Hospitality & Tourism , Towson, Maryland
