Wyndham Hotel Front Desk Agent

Company: Remington
Location: Gettysburg
Posted on: May 28, 2023

Job Description:

Job Description

What you will be doing

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
  
  Location Description
  
  95 Presidential Circle, Gettysburg, Pennsylvania 17325
  
  Located just outside downtown Gettysburg, the Wyndham Gettysburg Hotel is ideal for both business and pleasure. The Federal-style architecture reflects the area's storied Civil War past, with modern amenities offered to make your stay memorable. After a busy day, enjoy a swim in the heated indoor pool, a workout in the state-of-the-art fitness center, or the latest movie release in our onsite theater. Retire for the night in one of 248 guest rooms and suites, thoughtfully appointed with plush bedding, signature Blue Harmony - bath products, and free WiFi. With 61,000 square feet of event space, we are the largest meeting venue in the area.
  
  Requirements
  
  What we are looking for
  
  
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Keywords: Remington, Ellicott City , Wyndham Hotel Front Desk Agent, Hospitality & Tourism , Gettysburg, Maryland