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Graphic Designer/Prepress/Customer Service Representative

Company: Minuteman Press
Location: Hanover
Posted on: November 19, 2021

Job Description:

Job Title : Production Graphic Designer and Customer Service Representative This position is for a Graphic Designer to include Prepress and Customer Service. The employee is the first line of communication with the customer. From work order, design, layout to final approval and print, this position encompasses it all.Primary Responsibilities: This is a fast-paced environment - timely actions and meeting deadlines is a must Work cohesively with all employees Open and close the facility at the correct times Handle incoming telephone calls Take accurate information for quoting purposes from customers Receive and discuss the graphics for customers, meeting their needs Ensure artwork is approved by the customer Ensure the work orders are accurate, note changes as needed to correct work order Select paper and load in machines Run job until finished and take job to bindery, return unused paper to proper location Front counter interaction with walk-in Customers as needed Handle credit card and cash payments and the money box accurately All other duties as assigned that keeps work moving throughout and out of the facility Secondary Responsibilities: Call customers to tell them their order is ready for pickup Calibrate digital presses weekly Contact Konica when digital presses have issues, order Konica supplies as needed Bindery as needed to make sure jobs stay on scheduleKnowledge, Skills, Abilities and Qualifications required for the position: Understanding of pre-press layout for each machine Advanced computer and internet skills in a pc based business environment Advanced knowledge with the following software:Adobe Creative Cloud SuiteInDesignAdobe IllustratorAdobe PhotoshopCorelDraw 2017Microsoft PublisherMicrosoft WordMicrosoft ExcelPhysical Work Environment: 40-hour week with hours Monday through Friday, 9:00 am to 5:00 pm Monday through Thursday are Business Casual dress Performing on computers and getting up and down, however, not limited to the following reasons:Computer GraphicsWalk-in CustomersEnsure the correct approved files are being printedUnload completed jobs from the digital pressesHelp in Bindery as neededJob Type: Full-timePay: $15.00 - $19.00 per hourBenefits:401(k)401(k) matchingPaid time offSchedule:8 hour shiftMonday to FridaySupplemental Pay:Bonus payCOVID-19 considerations:We require all employees and customers to wear a mask when inside our building.Education:Associate (Preferred)Experience:Graphic design: 1 year (Preferred)Adobe Creative Suite: 1 year (Preferred)Adobe Illustrator: 1 year (Preferred)Work Location: One location

Keywords: Minuteman Press, Ellicott City , Graphic Designer/Prepress/Customer Service Representative, Hospitality & Tourism , Hanover, Maryland

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