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Veterans Preferred - Customer Service Advisor - Ellicott City, MD

Company: Goodyear
Location: Ellicott City
Posted on: April 8, 2021

Job Description:

Military Veterans are Encouraged to Apply. Goodyear. More Driven. -IMMEDIATELY HIRING!!! - APPLY TODAY!!!Safety is our priority! COVID-19 protocols are in place, including mandatory face coverings, social distancing, disinfection standards, and others to protect our associates and our guests. -Goodyear owns and operates more than 580 tire and auto service centers nationwide. - We offer a fun, fast paced work environment, with competitive base pay. - Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. - At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. - We offer fast track career advancement opportunities for hard working, team players who can deliver results. - If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! - -General -Description: - -As an Automotive Guest Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. - You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. - We encourage you to allow us to invest in your success as you invest in ours; apply today! -Responsibilities will include, but not be limited to: -Help drive and reach sales goals through -guest -interactions including tire and service sales -Build -guest -relationships and ensure -guest -satisfaction through understanding their needs - -Understand and -be able to describe -all -warranties, -advertising, -and promotion of products and services -Take responsibility -for -guest -interactions -from -initial experience through completed service, including -checking in, scheduling appointment, accurately -estimating -time requirements, and checking -out. - -Make recommendations to -guests based on manufacturing recommendations -Promote self-development -by -utilizing -Company -provided training tools -Maintain a clean and safe work and -guest -area -Perform a variety of manual tasks for extended periods of time, which may include -light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. - -Basic Qualifications: -Prior -guest -service experience - -Valid driver's license - -Must be at least 18 years -of age -No relocation is being offered for this position -Candidates must be legally authorized to work in the U.S. -without company sponsorship now or in the future -Preferred Qualifications: -High -School -Diploma or GED - -Previous Automotive -Guest -Service -experience -Previous Tire Sales -experience -Position Criteria: -Strong work ethic; independently motivated to produce results with limited influence from others" - - -Hard worker, someone who works -diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork -Ability to review, analyze, and interpret information, identify problems, and make decisions -Ability to read, understand, and follow procedures and guidelines -Depending on location, our stores may be open -7 days a week -from 7am-8pm, which may include weekends and some holidays -Commitment -to following -established safety policies and procedures.Goodyear is one of the world's largest tire companies. - It employs about 62,000 people and manufactures its products in 46 -facilities in -21 -countries around the world. - Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to - /corporate. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915-5548 - Click here for more information about Equal Employment Opportunity laws, and -here for additional supplementary information. -

Keywords: Goodyear, Ellicott City , Veterans Preferred - Customer Service Advisor - Ellicott City, MD, Hospitality & Tourism , Ellicott City, Maryland

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