Physician Office Asst-Float

Company: WellSpan Health
Location: Gettysburg
Posted on: June 20, 2022

Job Description:

Location: 820 Chambersburg Road Gettysburg, PA 17325Schedule: Day/EveningJob DescriptionUnder the general supervision of coordinating practice manager and the specific supervision of the Clinical Coordinator and/or Practice Manager of the assigned site, performs a variety of clerical office duties related to telephone management, receiving patients, insurance/billing, record management, and scheduling. Will have the ability to float to Medical Group practices as assigned.
Duties and Responsibilities

• Answers telephones, routes callers, takes messages and provides routine information to callers.
  • Greets and registers patients in accordance with established policies and procedures.
    • Schedules patient appointments within established parameters.
      • Schedules patient appointments for patients with other provider offices including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.
        • Performs various duties for effective check-in and check-out of patients.
          • Processes patient charges. Collects copays, deductibles and account balances.
            • Performs various tasks related to end of day batch control, cash drawer etc..
              • Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
                • Processes requests for patient information according to policies and procedures.
                  • Researches billing questions and problems for patients with billing service.
                    • Types various letters, memos, and reports, as needed. Proofs materials for errors.
                      • Ensures patient confidentiality.
                        • Manages the insurance referral process according to policy. Keeps staff current on changes.
                          • Preps patient charts for daily visits.Required Experience/Education
                            • Notes:
                              • Other combinations of formal education, training and experience may be considered.
                              • Minimum Experience:
                                • 3 - 6 months of physician office experience
                                • Minimum Education:
                                  • Post High School Vocational/Specialized Training (Professional Medical, Administrative or Business School); or 12 or more months of medical office experience
                                  • Required Courses:
                                    • Medical terminology within 6 months of hire
                                    • Physical Demands:
                                      • Mostly sedentary work
                                      • Occasional prolonged standing/walking
                                      • Lifts supplies/equipment
                                      • Occasional reaching, stooping, bending, kneeling, crouching

Keywords: WellSpan Health, Ellicott City , Physician Office Asst-Float, Healthcare , Gettysburg, Maryland