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Physician Office Asst-Float

Company: WellSpan Health
Location: Gettysburg
Posted on: June 20, 2022

Job Description:

Location: 820 Chambersburg Road Gettysburg, PA 17325Schedule: Day/EveningJob DescriptionUnder the general supervision of coordinating practice manager and the specific supervision of the Clinical Coordinator and/or Practice Manager of the assigned site, performs a variety of clerical office duties related to telephone management, receiving patients, insurance/billing, record management, and scheduling. Will have the ability to float to Medical Group practices as assigned.
Duties and Responsibilities

  • Answers telephones, routes callers, takes messages and provides routine information to callers.
    • Greets and registers patients in accordance with established policies and procedures.
      • Schedules patient appointments within established parameters.
        • Schedules patient appointments for patients with other provider offices including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.
          • Performs various duties for effective check-in and check-out of patients.
            • Processes patient charges. Collects copays, deductibles and account balances.
              • Performs various tasks related to end of day batch control, cash drawer etc..
                • Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
                  • Processes requests for patient information according to policies and procedures.
                    • Researches billing questions and problems for patients with billing service.
                      • Types various letters, memos, and reports, as needed. Proofs materials for errors.
                        • Ensures patient confidentiality.
                          • Manages the insurance referral process according to policy. Keeps staff current on changes.
                            • Preps patient charts for daily visits.Required Experience/Education
                              • Notes:
                                • Other combinations of formal education, training and experience may be considered.
                                • Minimum Experience:
                                  • 3 - 6 months of physician office experience
                                  • Minimum Education:
                                    • Post High School Vocational/Specialized Training (Professional Medical, Administrative or Business School); or 12 or more months of medical office experience
                                    • Required Courses:
                                      • Medical terminology within 6 months of hire
                                      • Physical Demands:
                                        • Mostly sedentary work
                                        • Occasional prolonged standing/walking
                                        • Lifts supplies/equipment
                                        • Occasional reaching, stooping, bending, kneeling, crouching

Keywords: WellSpan Health, Ellicott City , Physician Office Asst-Float, Healthcare , Gettysburg, Maryland

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