Property Manager

Company: Elite Property Management INC
Location: York
Posted on: May 23, 2025

Job Description:

Description: The Property Manager is responsible for overseeing a diverse portfolio of residential properties. The primary focus is to maximize profitability for property owners through strong operational management and relationship-building with both tenants and owners. This role requires a balance of strategic thinking, attention to detail, and exceptional customer service. The successful candidate will operate effectively in a fast-paced, startup-like environment and will eventually provide leadership and oversight to supporting team members as the portfolio grows.Requirements: Duties & ResponsibilitiesManage all operations for the assigned property portfolio, including maintenance coordination, capital improvements, rent collection, marketing, and vacancy tracking.Ensure the portfolio meets or exceeds financial goals as outlined in the annual budget.Analyze rental markets and resident demographics to tailor strategies that align with each property's goals.Maintain accurate records for resident accounts, owner statements, and applicable financial charges.Address resident inquiries, concerns, and complaints professionally and in a timely manner to maintain high satisfaction levels.Provide guidance and assistance to residents regarding available rental assistance programs.Monitor and minimize unit downtime to reduce vacancy loss.Ensure timely delivery of all lease-related notices in compliance with local, state, and federal laws.Maintain knowledge of current rental laws and regulatory changes at the local, state, and federal levels.Investigate and report on incidents, accidents, or claims in accordance with company policy and legal requirements.Monitor utility usage and identify opportunities to control costs.Ensure completeness and accuracy of all resident files and documentation.Build and sustain strong relationships with property owners by delivering consistent communication, performance reporting, and transparency.Act as a liaison between owners and residents to align goals and expectations.Support business development by identifying opportunities to grow the managed portfolio.Assist in hiring, onboarding, and performance management of team members.Support and coach staff to meet performance goals and maintain operational standards.Additional DutiesProvide sound judgment to reduce legal, financial, and physical risks across the portfolio.Immediately escalate liability concerns or urgent issues to the supervisor.Model and promote company core values including integrity, excellence, stewardship, analytics, and vision.Perform other duties as assigned or requested to support the success of the team.Qualifications Bachelor's degree in Business Administration, Property Management, or a related field preferred; equivalent professional experience will be consideredActive Real Estate License or willingness and ability to obtain and maintain one within a designated timeframeMinimum of 3 years of residential property management experience, ideally within a third-party or mixed-portfolio environmentFamiliarity with Dauphin & Cumberland County rental market Strong understanding of fair housing laws and rental assistance programsHighly organized with the ability to manage multiple priorities in a fast-paced environmentSelf-starter with a strong sense of accountability and ownershipProfessional, calm, and composed when engaging with clients and residents from diverse backgroundsComfortable having direct, and sometimes difficult, conversations with tenants and stakeholdersStrong interpersonal skills with the ability to supervise, support, and mentor team membersExcellent judgment and problem-solving skillsTechnologically proficient with regular use of iPhone, email, and Google Workspace (Docs, Sheets, Gmail, Drive, etc.)Experience with property management software (e.g., AppFolio, Buildium, Yardi) is a plus PIa7ead20a937f-25660-37598180

Keywords: Elite Property Management INC, Ellicott City , Property Manager, Executive , York, Maryland