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Assistant Store Manager

Company: Rutter's
Location: East Berlin
Posted on: September 24, 2022

Job Description:

We increased our wages AGAIN! Up to $21/Hour!


The Assistant Store Manager is responsible for effectively managing the operation of a convenience store. Assures that all aspects of the business operate smoothly in the Store Manager's absence.


  • Ensure self and all employees provide professional, courteous, and timely service to all customers.
  • Operate cash register, collect, verify, maintain proper cash levels and report all moneys due to the company.
  • Complete customer transactions accurately and efficiently, and ensure compliance with applicable age restricted product regulations such as lottery, tobacco, and alcohol.
  • Demonstrate high standards and work ethics to others through words and actions.
  • Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, cleaning restrooms, emptying trash, etc.).
  • Maintain store and premises in a clean, healthful, attractive condition, and according to all company policies and applicable codes.
  • Communicate in a timely and effective way, all problems and issues to Store Manager.
  • Ability to manage sensitive and confidential information or situations with tact, professionalism, and diplomacy.
  • Provide assistance and support to the Store Manager with inventory, ordering, and tracking merchandise sales.
  • Verify, report, and deposit all moneys due company for goods sold on a daily basis.
  • Identify and resolve inventory control problems.
  • Identify opportunities to improve service and productivity, reduce costs, and increase sales and make recommendations to the appropriate personnel.
  • Display and rotate merchandise as recommended by the marketing staff.
  • Assure all company equipment and facilities are in good working order.
  • Report and resolve all maintenance issues that occur during the shift.
  • Provide job training and oversee productivity for all team members.
  • Recommend team members for disciplinary action, job training, or promotion in manager's absence.
  • Train employees in sanitation rules and regulations.
  • Share responsibility for shift coverage for call-offs when no other help can be found.
  • Complete daily store errands including but not limited to, banking and competitive gas pricing.
  • Make gas price changes.
  • Comply with all company policies at all times.
  • Acts as Person in Charge (PIC) in Manager's absence.

    Essential Functions
    • Ability to use a PC, mobile device, and/or other electronics.
    • Operate cash register, collect, verify, maintain proper cash levels and report all moneys due to the company.
    • Perform duties at multiple workstations (e.g. register).
    • Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, cleaning restrooms, emptying trash, etc.).
    • Stock and maintain inventory levels as required throughout the store.
    • Able to work flexible hours/days to support business hours and needs.
    • Able to work holidays and weekends.
    • Ability to be at work on time when scheduled.
    • Ability to multi-task in fast-paced environment.
    • High energy, positive attitude and excellent customer service skills.
    • Interact productively with co-workers and function well in a team environment.
    • Thorough understanding of company policies and practices.
    • Valid driver's license, proof of insurance and reliable transportation; must travel to store locations as well as offsite meetings.

      Physical Demands

      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
      • Ability to stand for prolonged periods of time without a break.
      • Frequent walking, stretching, bending, stooping, twisting, reaching, grasping, and repetitive movements.
      • Frequent lifting, pushing, and/or pulling of up to 20-30 lbs.
      • Work in cold refrigerator or freezer.

        Position Type/Expected Hours of Work

        This is a full-time position/non-exempt. Will work minimum of 45 hours per week, on a rotating schedule based on business needs.

        Qualifications Required
        • Must be at least 18 years of age.
        • Basic accounting skills.
        • Talk, hear, read, write, and comprehend English.
        • May be required to obtain RAMP certification *Beer/Wine locations only.
        • Required to obtain occupational license or permit issued by the Pennsylvania Gaming Control Board *VGT locations only.

          Preferred Education and Experience
          • High School Diploma or equivalent.
          • 6 months' employment with Rutter's.
          • Prior experience in retail/customer service industry.
          • Prior management or leadership experience.

            EEO Statement

            Rutter's provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other protected status under Local, State or Federal Regulations.

Keywords: Rutter's, Ellicott City , Assistant Store Manager, Executive , East Berlin, Maryland

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