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Testing Transformation Lead - Practice Management

Company: FIS
Location: Ellicott City
Posted on: June 22, 2022

Job Description:

Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor's DegreeTravel Percentage :15 - 25%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.ABOUT THE TEAM:FIS is seeking a Testing Practice Management Executive with deep knowledge of Banking and Payments systems, to lead the NextGen Banking Implementations Testing Transformation practice which is focused on all aspects of testing throughout the implementation of our Modern Banking Platform (MBP) and Digital One (D1) products.FIS' Modern Banking Platform is an innovative cloud-native core banking platform designed with API-first functionality. The Platform allows banks to build the platform required for today's business needs with the flexibility and speed to innovate into the future. The solution embraces three essential attributes:

  • Component-based: All components are self-contained and developed individually to key standards.
  • API First: All of FIS' market-leading core components can be exposed as (APIs) to be consumed by the bank and third-party applications.
  • Cloud native: The cloud native design allows client to take advantage of the latest advancements in cloud security, monitoring, resiliency, operational analytics and regulation.The FIS Digital One digital banking platform's suite of solutions offers a customer-centric banking experience for your customers, business clients and bankers - providing consistency across digital and mobile self-service and banker-assisted channels. Built on a single, integrated platform, it transforms the digital banking experience by providing continuous engagement across the enterprise with real-time access to customer, account and transactional data. D1 is a highly configurable, customer-facing application that enables intuitive digital self-service banking, regardless of device.You will lead and manage our global testing strategy and execution spanning people, process and technology across all MBP and D1 implementations across a diverse set of large financial institution clients. This individual is accountable for all aspects of testing management including scoping, effort estimation, strategy, data, execution, automation, reporting, and alignment with internal business transformation and our client's test strategy and execution. The role will collaborate across different functions including Sales, Product Management, Development, Infrastructure & Operations, Client Relations etc., to make sure all activities are aligned and executing to deliver on the program on schedule, on cost, high quality and to client expectations. The role will interface regularly with FIS and Client executives, contributing to steering committee meetings, client debriefs and managing expectations, escalations and progress across the testing program spectrum.You will serve as an advisor to the C-suite of the largest banks in program execution, while simultaneously building a repeatable testing framework for the NextGen Implementations practice. This is a highly visible role requiring an individual with extensive technology delivery, and advisory and implementation experience across banking & financial services. He/She will be accountable for delivering efficient and predictable implementation of testing practices for MBP and D1 customers around the world. The critical success factors are (1) repeatable/scalable practices (2) defect containment (3) test automation (4) operational data and reporting (5) client satisfactionJob Persona
    • Consulting and Banking experience (Banking, Corporate/Consumer product knowledge, regulatory)
    • Testing domain expert (ability to deliver a repeatable and efficient testing process; brings thought leadership and industry best practices)
    • Transformational leader (experience driving large scale programs in consulting or within banking industry)
    • People leader / developer (can manage a diverse and global team of 50+ team members)
    • Champions change; strives for continuous improvementJob Description
      • Transforms testing process and framework across the end-to-end implementation delivery lifecycle to improve consistency in delivery excellence (e.g., defect containment, 90%+ automation, streamlining of costs, improved productivity across a global delivery team)
      • Optimizes testing practices across our digital banking and core banking platforms; objective of consolidation and consistency balanced with an appreciation for specialization between core and channels
      • Leads a diverse workforce to champion change, develops standardized industry best processes, automates testing portfolio, and brings senior thought leadership to continuously improve testing transformation function.
      • Establishes, maintains and fully utilizes a team of qualified professionals by recruiting ahead of needs, motivating staff to reach full potential and actively tracking staff utilization.
      • Maintains library of test cases and scripts tagged to both a standard business capability model and application inventory
      • Accountable for test data quality and reporting consistency spanning all programs, with objective of gaining ready insight from data
      • Collaborates with Implementations Business Transformation practice on efficiencies in business and technical analyst activities that overlaps with testing team (e.g., requirements inventory alignment with test cases/scripts, consistent smoke testing)
      • Defines and executes test automation practices to improve defect containment and speed & quality of regression
      • Aligns with engineering on testing automation framework and use of shared test cases/scripts
      • Collaborates with engineering on acceptance of general availability and monthly maintenance releases; accountable for client-specific configuration regression above model bank configuration
      • Partners and challenges clients in client test reporting (e.g., sharing of test cases/scripts, holding clients to their status reporting and scope control)
      • Transitions automated test cases and scripts post implementation warranty period to production support with focus on sustainability
      • Contributes to divisional revenue, EBITDA and forecasting objectives.
      • Conducts internal studies and/or audits on client and product development/engineering or operations team activities to evaluate if processes and deliverables fulfill requirements for quality, to uncover errors or deficiencies in processes and deliverables and to identify strengths and opportunities for improvement; studies and audits include issues such as profitability, productivity and quality.
      • Monitors testing team's work to ensure consistency and compliance with standard processes.
        GENERAL KNOWLEDGE, SKILLS & ABILITIES
        • Leadership, management, organizational, and team building skills.
        • Ability to build relationships with C-level management, peers and others.
        • Thorough knowledge and use of process improvement and quality management methods, tools and technology used to create and support defect-free, application software or business operations processes for which the quality program will be focused
        • Considerable knowledge and qualification in company's standard processes and one or more best practices quality approaches, e.g., CMMI, ISO, six sigma, total quality measurement
        • Thorough knowledge and experience conducting risk analyses, quality assessments, audits and/or studies and implementing successful process improvement programs
        • Considerable knowledge of the basic principles, processes, phases and roles of application development methodologies and software development life cycles (SDLC)
        • Considerable knowledge of the software applications, business operations and processes used within the division
        • Broad knowledge of regulatory requirements, financial institution operations, and risk management.
        • Skill in understanding client's needs, establishing credibility and building client relationship.Vaccination RequirementsNotice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
          For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

Keywords: FIS, Ellicott City , Testing Transformation Lead - Practice Management, Executive , Ellicott City, Maryland

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