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Salon Manager

Company: Hairclub
Location: Ellicott City
Posted on: January 16, 2022

Job Description:

SCOPE AND ESSENTIAL RESPONSIBLITIES:

  • Achieve volume, revenue, and profitability goals
  • Appropriately staff and manage center talent and hold entire team accountable
  • Implement and execute of all company strategies, programs, and communications
  • Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)
  • Advance the Center's operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures
  • Generate local marketing, lead generation, and staff pipeline
  • Perform other reasonable duties as assigned
    KEY MEASURES OF SUCCESS:
    • Increase Center's Client Retention and Growth
    • Meet or Exceed Total Center Revenue
    • Meet or Exceed Center's Profitability Goals
    • Meet or Exceed Improve Net Promoter Score ("NPS")
    • Maintain Highly Engaged Workforce
      QUALIFICATIONS:
      • At least five (5) years of relevant management experience
      • Relevant sales and long-term client relationship experience
      • Experience with profit and loss statements ("P&L")
        KEY COMPETENCIES:
        • Hyper-focused on exceptional client experience
        • Communicate effectively with all persons in the Company
        • Build professional relationships
        • Utilize superior organizational and time management skills
          Great Perks & Benefits:

          Attractive work schedule: Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays.

          Receive the best benefits in the industry, including:

          Paid time off (PTO)
          Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more)
          A 401(k)-retirement savings plan with company match
          Tuition reimbursement
          Company-paid training
          A wealth of opportunities for growth and advancement

          HairClub is an Equal Opportunity Employer

Keywords: Hairclub, Ellicott City , Salon Manager, Executive , Ellicott City, Maryland

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