Manager - Snacks Deduction Management Services
Posted on: January 15, 2022
Imagine ...working for a company that knows that its people are
the key to its success in the marketplace. A company in which
achieving extraordinary results and having a stimulating work
experience are part of the same process.
We cultivate and embrace a diverse employee population. We
recognize that people with diverse backgrounds, experiences and
perspectives fuel our growth and enrich our global culture.
We are looking for an individual who enjoys working in a
fast-paced, team oriented environment, likes to be challenged, and
values the opportunity to make a difference.
This position is primarily responsible for leading our third-party
provider (Accenture) and working collaboratively with one Deduction
Team Leader and six Deduction Representatives to manage Snacks
unidentified deductions and direct Store delivery pricing deduction
processes, while strengthening the control environment and
increasing efficiencies by researching issues, identifying
root causes and implementing process improvements. This role is
responsible for the Snacks unidentified deduction balances, and
insuring partner brand dollars are removed from direct store
delivery deductions prior to being moved to the Sales Service
Organization, partnering closely with internal and external
stakeholders to define and meet assigned metric targets.
role will have responsibility for resolving critical business
issues identified by the Team Leader and/or the Deduction
Representatives. Throughout this work, this position will develop
strong relationships and work cross-functionally with the Non-Trade
Team, Sales Service Organization, and Cash Application Department.
The role reports into the Senior Manager - Deductions
40% Manage customer deductions process, providing governance,
oversight and managing issue escalation as appropriate. Strict
adherence to policy and process while incorporating key controls is
required. Effectively manage and lead team to achieve all deduction
balance targets. Conduct root cause anlayses, identify trends and
lead the solutions effort to develop alternate strategies and
tactics. Identify key opportunity areas for cost avoidance and
process improvements. 25% Collaborate with customers and internal
functions on key opportunity areas such as deduction validation and
processing, missing deduction backup, and other areas as assigned.
Responsible for providing key business stakeholders with periodic
reviews of open deduction balances, recommend solutions and work
cross functionally with the Sales Service Organization, Non-Trade
team and customers to drive improvements. 20% Build organizational
capability, including direction setting, development and
performance management for direct reports and outsourced team.
Ensure team is highly functioning and adheres to processes and
policies. 10% Manage reporting and analysis of internal level
metrics. Work closely with the third-party provider (Accenture) to
ensure business processes are properly executed and adequately
controlled. 5% Develop and ensure implementation of specific
project plans, policy and procedures and change management
procedures, including identifying opportunities to standardize
processes across businesses where appropriate.
COMPLEXITY AND SCOPE
Demonstrate good business judgment by knowing how to prioritize
critical tasks for the team during very busy demand patterns.
Knowledge of financial controls/acumen and understanding of Sales
and Supply Chain's programs, policies and processes. Analyze data
and translate into actionable insights. Must use knowledge of the
organization and support systems to analyze and evaluate
alternative solutions to respond to internal and external customer
requests, identifying and minimizing the company's exposure.
Develop and implement specific project plans, policy and procedures
and change management procedures as needed Provide strategic
direction for the team and must possess clear verbal and written
communication to explain issues and propose solutions to customers,
sales, finance teams or managers. Responsible for evaluating
existing processes and identifying opportunities to standardize and
streamline processes to eliminate inefficiencies and excess costs,
working with peers across the organization to gain alignment and
MINIMUM EDUCATION REQUIRED
Bachelor's Degree required
MINIMUM EXPERIENCE REQUIRED
5+ years of relevant experience
OTHER MINIMUM REQUIREMENTS NEEDED
Must possess strong leadership skills Must be proficient in MS
Office Suite Programs and possess an ability to quickly learn new
systems. Experience with SAP and Envision Excellent attention to
detail and ability to follow through to resolution on issues Good
business perspective skills with the ability to look at problems or
projects through the eyes of the customers, competitors, coworkers
and managers Action-oriented with strong prioritization
capabilities and a proven ability for analytical and problem
solving skills, direction setting, and organizational alignment
skills Ability to communicate effectively to provide direction and
establish value-added working relationships with clients, vendors
and peers Ability to execute and deliver within diverse global
cultures and resources
% OF TRAVEL REQUIRED FOR THE POSITION
Normal office environment Some holiday and weekend coverage
required throughout the year, especially at fiscal quarter closes
(Oct, Jan, Apr, and Jul).
The Company is committed to providing equal opportunity for
employees and applicants in all aspects of the employment
relationship, without regard to race, color, sex, sexual
orientation, gender identity, national origin, citizenship, marital
status, veteran status, disability, age, religion or any other
classification protected by law.
In that regard, U.S. applicants and employees are protected from
discrimination based on certain categories protected by Federal
law. Click here for additional information.
Keywords: Campbells, Ellicott City , Manager - Snacks Deduction Management Services, Executive , Hanover, Maryland
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