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RCM Program Manager

Company: Change Healthcare
Location: York Springs
Posted on: January 13, 2022

Job Description:

Hello hiring manager! Please use this section and template to build out your job posting as it will appear to candidates.

What will I be responsible for in this job? (brief summary of the role)As a Change Healthcare Program Manager, you will be responsible to lead the implementation and administration of a project and resource management software that will be leveraged by the Customer Operations team. You will be responsible for all aspects of the development/implementation of this software, involving department or cross-functional teams to ensure the ability to maximize functionality and drive adoption across the teams. Once the software is implemented, your role will expand to include the implementation of Change Healthcare product solutions for external customers. In this expanded role, you will interface with customers on all project-related matters, keeping the project on track and within scope, anticipating and assessing project issues, and developing resolutions with the team and with management in order to meet productivity, quality, and customer satisfaction goals. This role requires strong communication, organization, and leadership skills

What are the requirements?

  • Years of experience: 8+ of Project Management Experience
  • Education: BA/BS or equivalent experience
  • Physical requirements: General Office Duties
    What critical skills are needed for you to consider someone for this position?5+ years in a customer-facing role with strong customer-facing skillsExperience managing numerous internal project resourcesUnderstanding of and experience with standard project management methodologySoftware implementation experienceStrong collaborative skillWhat other skills/experience would be helpful to have?Excellent written and verbal communication skillsExperience implementing internal process improvement initiativesExperience with project financial forecastingCustomer Operations ExperienceStrong organization skills including attention to detail and ability to multitask, project plan management, process improvementPMP certification preferredHealthcare industry background preferredLed internal software implementation projects
    How much should I expect to travel? 25%

    Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!COVID MandateAs a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.Equal Opportunity/Affirmative Action StatementChange Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Keywords: Change Healthcare, Ellicott City , RCM Program Manager, Executive , York Springs, Maryland

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