Office Coordinator-Wound & Hyperbaric Center
Company: UPMC Senior Communities
Posted on: May 15, 2022
Description Purpose: The Office Coordinator manages the front
office staff in collaboration with the Practice Manager.
Coordinates front office scheduling and staff assignments. Serves
as resource to address patient, family, staff, or Physician needs
or concerns. Responsibilities: Obtain accurate demographic, next of
kin, insurance information including referrals/authorizations.
Ensure patient scheduling is accurate. Develop and maintain a
patient-centric culture, centered around patient arrival and follow
up activities in line with the consumerism initiatives, if
applicable. Monitor and meet practice specific benchmarks inclusive
of point of service and scheduling (inclusive of template
management for timely patient access), if applicable. Manage front
office staff in practice. Work closely with manager to ensure
specific needs are met. Coordinate scheduling and staff
assignments. Work denial work queues in conjunction with the CBO.
Ensure accuracy for all daily charge input, both inpatients and
outpatients of CPT and diagnosis codes. Oversee
orientation/training including cross training to ensure staff
availability/coverage requirements caused by vacations, sickness,
or peak loads. Compile departmental data on patient caseload and
physician intervals to ensure appropriate staffing levels. Ensure a
positive customer service atmosphere and interactions in office
areas through ongoing training/development/monitoring of staff.
Seek physician/staff feedback to ensure interactions are
appropriate. Investigate/resolve customer complaints. Collaborate
with manager in selecting, monitoring and evaluating front office
staff. Qualifications Bachelor's Degree + 6 months of experience OR
Associate's Degree in Health Care or Business + 2 years of
experience OR High School Diploma + 4 years of experience
Licensure, Certifications, and Clearances: Clearances must be dated
within 90 days Act 33 with renewal Act 34 with renewal Act 73 FBI
Clearance with renewal UPMC is an Equal Opportunity
InformationIndividuals hired into this role must comply with UPMC's
COVID vaccination requirements upon beginning employment with UPMC.
Refer to the COVID-19 Vaccination Information section at the top of
this page to learn more.Total Rewards More than just competitive
pay and benefits, UPMC's Total Rewards package cares for you in all
areas of life - because we believe that you're at your best when
receiving the support you need: professional, personal, financial,
and more.Our ValuesAt UPMC, we're driven by shared values that
guide our work and keep us accountable to one another. Our Values
of Quality & Safety, Dignity & Respect, Caring & Listening,
Responsibility & Integrity, Excellence & Innovation play a vital
role in creating a cohesive, positive experience for our employees,
patients, health plan members, and community. Ready to join us?
Apply today.Current UPMC employees must apply in HR Direct
Keywords: UPMC Senior Communities, Ellicott City , Office Coordinator-Wound & Hyperbaric Center, Administration, Clerical , Hanover, Maryland
Didn't find what you're looking for? Search again!